We recommend that you take some time to read and follow the following security steps:

1. Protecting Your Password
   • Password should be at least 6 digits or 6 alphanumeric characters
   • Do not repeat the same digit or character more than twice in your Password
   • Do not use Password based on your Username or personal information such as NRIC, phone number, birth dates, etc.
   • Keep your Password confidential at all times and do not divulge it to anyone, even if they claim to be a staff of NETS
   • Memorize your Password and do not record it anywhere
   • Do not select the browser option for storing Your Username and Password
   • Change your Password regularly
   • Do not re-use the Password across different websites
   • Ensure that no one is watching you while you key in your Password, especially when in public areas
   • Do not use your Password on a computer which you suspect has been compromised and cannot be trusted
   • Do not use your Password on public or internet café computers
     
     
2. Protecting Your Access to NETS’ Secured Websites
   • Check that NETS’ websites address changes from http:// to https:// and a security icon (symbolized like a lock or key) appears at the bottom status bar of the browser
   • Check the authenticity of the NETS’ websites by comparing the website address and the NETS’ name in its security certificate (by double-clicking on the security icon)
   • Terminate the login session if SSL certificate does not belong to NETS or a warning is given to this effect and inform NETS immediately
   • Check that the downloaded applet/midlet is digitally signed by NETS
   • Check your accounts and transactions on a regular basis and inform NETS immediately if there is any discrepancy.
   • Ensure that each payment session, the cache and history are cleared. This will prevent unauthorized users from performing browser caching for sensitive data.
   • Log off your online session and turn off your computer when not in use
   • Do switch off the modem or disconnect the Internet connection if there is no need to access the Internet
   • Always use the latest recommended browser, especially those that support 128-bit encryption with the latest patches
     
     
3. Protecting Your Computer
   • Install the latest anti-virus, anti-spyware and firewall software
   • Update your anti-virus and firewall software with security patches or newer versions on a regular basis.
   • Remove file and printer sharing if you are using a Windows OS
   • Make regular backup of your critical data
   • Do consider the use of encryption software to protect highly sensitive data
   • Do not install software or run programs of unknown origin
   • Do not open email attachments from strangers